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DCSE Note:
If you are a Dell Service provider and are unable to login to DCSE, this could be the result of your account being migrated to the Dell Training Tool (DTT). http://dtt.dell.com/ If you are unsure if you have been migrated to DTT contact your company’s DCSE administrator. If you are informed that your account has been migrated to DTT, your DCSE login credentials will work at http://dtt.dell.com/.
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Program Purpose
- Certification: Ensure Dell Service technicians dispatched to customer sites have completed Associate DCSE certification exams.
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Technical Training: Transfer knowledge and skills required to install and service Dell products through classroom and self-study training.
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Program Design
- DCSE Program is specifically designed for technicians that install and service Dell products including: Dell Service Provider Dell, Dell Installation Service Provider and Dell Tech Support Technicians
- Technicians seeking Warranty Parts Service should check with: http://warrantypartsdirect.dell.com/.
- Customer technicians seeking training and certification should check with: http://Learndell.com.
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Certified Technician Benefits
- Allows technicians to validate their technical knowledge through self study, self assessments and examinations covering all Dell product lines.
- Improve their installation, troubleshooting, repair, and restore skills for Dell products.
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Contact Us
Technicians affiliated with a DSP company should contact their DSP Company DCSE Administrator for questions about DCSE.
All others, please select the appropriate link to direct your email to the appropriate region for resolution.
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| DCSE US Contact Information |
| Email |
us_dcse@dell.com |
| Mailing Address |
DCSE Program
One Dell Way.
RR2-2, MS 8132
Round Rock, TX 78682 |
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| DCSE Europe, Middle East and Africa Contact Information |
| Email |
emea_dcse@dell.com |
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| DCSE Emerging Markets Europe, Middle East and Africa (formerly known as EDB) Contact Information |
| Email |
edb_dcse@dell.com |
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| General Program Questions |
| Email |
Click here |
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