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Program Purpose
- Certification: Ensure Dell Service technicians dispatched to customer sites have completed Associate DCSE certification exams.
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Technical Training: Transfer knowledge and skills required to install and service Dell products through classroom and self-study training.
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Program Design
- DCSE Program is specifically designed for technicians that install and service Dell products including: Dell Service Provider Dell, Dell Installation Service Provider and Dell Tech Support Technicians
- Technicians seeking Warranty Parts Service should check with: http://warrantypartsdirect.dell.com/.
- Customer technicians seeking training and certification should check with: http://Learndell.com.
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Certified Technician Benefits
- Allows technicians to validate their technical knowledge through self study, self assessments and examinations covering all Dell product lines.
- Improve their installation, troubleshooting, repair, and restore skills for Dell products.
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Contact Us
Technicians affiliated with a DSP company should contact their DSP Company DCSE Administrator for questions about DCSE.
All others, please select the appropriate link to direct your email to the appropriate region for resolution.
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| DCSE US Contact Information |
| Email |
us_dcse@dell.com |
| Mailing Address |
DCSE Program
One Dell Way.
RR2-2, MS 8132
Round Rock, TX 78682 |
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| DCSE Europe, Middle East and Africa Contact Information |
| Email |
emea_dcse@dell.com |
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| DCSE Emerging Markets Europe, Middle East and Africa (formerly known as EDB) Contact Information |
| Email |
edb_dcse@dell.com |
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| DCSE Asia Pacific and China Contact Information |
| Email |
ap_dcse@dell.com |
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| General Program Questions |
| Email |
Click here |
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