Target Audience:
Field
Technicians
Class Size:
Optimum - 12 Students , Minimum - 8 students.
12 students allows for a 2:1 student to training pod ratio, which allows sufficent hands-on training
within the time constraints of the class.
Training Method:
Instructor-Led
Classroom Lecture, Interactive Discussions and Laboratory
Exersices
Length:
Two (2)
consecutive, eight (8) hour days
Location:
Dell Round Rock,
Texas Campus / Building 2 (RR2)
Course
Description:
This course
teaches the Theory of Operation; Proper Component Removal and
Replacement Procedures; Operating System Installation and
Configuration; and Hardware Troubleshooting for the current line of
Dell Latitude and Inspiron Notebooks.
Prerequisites:
This course is
designed for IS professionals with a computer support background and
who have technical expertise in diagnosing and servicing computer
systems. Participants should have a working knowledge of
computer fundamentals and a computer support background. This
course is not designed for new technicians.
Course Outline and Objectives:
Module1 -
Removal and Replacement Procedures: Dell Latitude
Upon successful
completion of this module, students will be able to:
- Use available diagnostic software to identify failed
components
- Remove and replace all field serviceable components
Module 2 -
Operating System Installation and Configuration: Dell
Latitude
Upon successful
completion of this module, students will be able to:
- Install and configure an operating system
- Install and configure required drivers
Module 3 -
Diagnostics and Hardware Troubleshooting
Upon successful
completion of this module, students will be able to:
- Apply basic troubleshooting techniques and procedures
- Identify and resolve hardware conflicts
- Identify and replace failed components
Module 4 -
Removal and Replacement Procedures: Dell
Inspiron
Upon successful
completion of this module, students will be able to:
- Use available diagnostic software to identify failed
components
- Remove and replace all field serviceable components
Module 5 -
Operating System Installation and Configuration: Dell
Inspiron
Upon successful
completion of this module, students will be able to:
- Install and configure an operating system
- Install and configure required drivers
Self-Study Options:
Available through web site downloads.
Course Costs
Current
pricing for the Assocaite DCSE Portables course
can be found on the DCSE Course Price List page.
