Target Audience:

Field Technicians

Class Size:

Optimum - 12 Students , Minimum - 8 students.

Training Method:

Instructor-Led Classroom Lecture, Interactive Discussions and Laboratory Exersices

Length:

Two (2) consecutive, eight (8) hour days

Location:

Dell Round Rock, Texas Campus / Building 7  (RR7)

Course Description:  

This course teaches the Theory of Operation; Proper Component Removal and Replacement Procedures;  Configuration of a RAID Array; Operating System Installation and Configuration; and Hardware Troubleshooting for the current line of Dell PowerEdge Servers. This course also covers installation and Configuration of PowerEdge Expandable RAID Controller (PERC) cards; Installation and Configuration of PowerEdge Racks.

Prerequisites:

This course is designed for IS professionals with a computer support background and who have technical expertise in diagnosing and servicing computer systems.  Participants should have a working knowledge of computer fundamentals and a computer support background.  This course is not designed for new technicians.

Course Outline and Objectives:

Module 1 - Theory of Operation

Upon successful completion of this module, students will be able to:

• Describe a RAID array
• Describe applicable RAID levels
• Describe how a hard drive configured as a Hot Spare functions in a RAID array

Module 2:  Installation and Setup of Dell Racks

Module Description: Combines instructor-led discussion and hands-on laboratory activity to provide training on the safety considerations, installation, and configuration of current Dell PowerEdge Racks.

Objectives:  Upon successful completion of this module, students will be able to:

• Recognize the severity of applicable safety precautions.
• Display proper safety procedures while installing a Dell PowerEdge Rack solution.
• Describe a Dell PowerEdge Rack.
• Use the rack Advisor to configure a Dell PowerEdge Rack solution.
• Use the Rack Site Survey to verify the site is prepared for installation of the Dell PowerEdge Rack solution.
• Unpack, uncrate and set up a Dell PowerEdge Rack.
• Identify the components of the Dell PowerEdge Rack kits.
• Successfully mount and cable applicable Dell PowerEdge and PowerVault rack-mountable products.

Module 3 - Removal and Replacement Procedures for Dell PowerEdge servers

Upon successful completion of this module, students will be able to:

• Use available diagnostic software to identify failed components.
• Remove and replace all field serviceable components for Workgroup, Departmental and Enterprise products.

Module 4 - Operating System Installation and Configuration for Dell PowerEdge servers

Upon successful completion of this module, students will be able to:

• Configure a RAID Array
• Install and configure an operating system
• Install and configure required drivers

Module 5 - Diagnostics and Hardware Troubleshooting

Upon successful completion of this module, students will be able to:

• Apply basic troubleshooting techniques and procedures
• Identify and resolve hardware conflicts
• Identify and replace failed components
• Utilize Hot Plug Technology to replace redundant components

Self-Study Options:

Available through web site downloads.

Course Costs:

Current pricing for the Assocaite DCSE Servers course can be found on the DCSE Course Price List page.